Analytics and Business Intelligence
Provides data-driven insights about business processes, performance and predictive modelling.
Artificial Intelligence
AI capabilities packaged as reusable services to perform work, extract insights from data, or provide other business capabilities.
Client Case Management
Registration of a client and the longitudinal tracking of services for the client, often across multiple service categories, providers and locations.
Collaboration Management
Enables multiple users to simultaneously access, modify or contribute to a single activity, such as content creation, through a unified portal.
Content Management
Supports the creation, editing, publication and management of digital media and other information.
Data Collection
Supports data collection from humans, sensors and other systems through digital interfaces.
eLearning
Supports facilitated or remote learning through digital interaction between educators and students.
Mobility Management
Services to securely enable employees’ use and management of mobile devices and applications in a business context.
Reporting and Dashboards
Provides pre-packaged and custom presentations of data and summaries of an organization’s pre-defined key performance metrics, often in visual format.
Shared Data Repositories
Shared space to store data for a specified knowledge area that external applications use, often providing domain-specific functionality and data presentations.
Terminology
Registry of definitions with defined standards, synonyms for a particular domain of knowledge (eg agriculture), used to facilitate semantic interoperability.